歡迎您使用客戶申訴服務系統。
Welcome to cusomer querimony service system.

  1. 為落實ISO9001國際服務認證標準,我們針對您的需求,將會以電子郵件或請國外公司與您電話連絡回覆。
    In order to fulfill the international standard ISO9001, your requests will be replied and proceed by Email or phone by oversea company.
  2. 當您使用客戶申訴服務系統後,在我們的回覆將保留紀錄。
    All the process with reply information will be kept in record once you statr to use this service system.
    所有電話回覆,我們會採取電話錄音,以確保服務之品質。
    Phone will be voice recorded to ensure the serive quality.
  3. 我們注重每一個環節。所有客戶我們均保留服務紀錄。
    All the records will be kept in file for all customers.
    未免任何消費爭議產生,所有服務紀錄,包含客戶契約均保留三年。
    In order to avoid further confusion or disagreement, all the service history and records, including the contracts will be kept in file for 3 years.
  4. 我們對您的服務與申訴均保密。
    All the serive and querimony will be confidential.
  5. 如果您是外國籍,需要英文/日文/韓文回覆,請您註明。
    If you were foreigners required other langauages in reply , please notify on the form.

客戶申訴服務